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Choosing one tool over another is certainly limiting. For this reason, the solution is to use each tool according to the use for which it was designed and, even better, in synergy . Whatsapp Business , in fact, is a tool designed to offer support to customers and therefore for customer care purposes . SMS , on the other hand, is perfect for marketing use .
But not only that, in fact the SMS can be used to promote the indonesia telegram data Whatsapp service to its customers by warning them that, if they need assistance, they can contact the company directly in chat . In short, never like in this case, unity is strength. Don't have a Skebby account to take full advantage of the SMS channel? Register now and reach all your customers, it's free. Sign up NOW to Skebby Check out Skebby prices and discover the service.
SMS vs Whatsapp Business: What are the differences? SMSBefore starting the detailed comparison, it is important to underline that both of these tools were designed for short and direct communications between friends and family . SMS, over the years, has then spread in the business sector thanks to its simplicity and immediacy while Whatsapp has launched its Business version, to allow companies to exploit all the advantages of such a widespread tool. At first glance, it might seem that they are equivalent and that, in fact, Whatsapp is more convenient because it is free.
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